The present conditions of sale are subscribed, on the one hand, by the director of Tenue de festival. E-mail: contact@tenue-de-festival.fr) and, on the other hand, by any natural or legal person wishing to make a purchase through the website https://tenue-de-festival.fr, hereinafter referred to as “the buyer”.

Object

These general conditions of sale apply to all orders placed through the website https://tenue-de-festival.fr and to all orders received by mail or telephone, regardless of any other clauses appearing in the buyer's documents.

These conditions of sale shall prevail over any other general or particular conditions not expressly approved by Tenue de festival. Tenue de festival reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions shall be those in force on the date of the order by the buyer.

Product features

The products offered are those listed in the catalog published on the Tenue de festival website. Exceptionally, an item may be out of stock. Each product is accompanied by a description written by us.

The photographs in the catalog are as accurate as possible, but cannot guarantee a perfect similarity with the product offered, especially in terms of colors.

Rates

The prices shown in the catalog are inclusive of VAT in euros, applicable on the day of the order; any change in the rate may be passed on to the price of the products or services. Tenue de festival reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Delivery

On delivery, the buyer must check that the goods received are undamaged and complete before signing the delivery note. Information concerning any anomaly must appear on the delivery slip. In addition, the complaint must be made to Tenue de festival within 48 hours of receipt of the goods.

If no mention is made on the delivery slip, no claim will be accepted.

Controls

The buyer, who wishes to buy a product or a service must obligatorily :

- Fill in the identification form, giving all the contact details requested.
- Fill in the online order form, giving all the references of the chosen products.
- Confirm the order after checking it
- Make payment in accordance with the terms and conditions
- Confirm order and payment

Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them, and waiver of the right to invoke one's own terms and conditions of purchase or any other terms and conditions. All data supplied and the recorded confirmation shall be deemed proof of the transaction. Confirmation shall constitute signature and acceptance of the operations carried out.

Payment/Cancellation

In accordance with article L 121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for any personalized order (Ordonnance n°2005-648 du 6 juin 2005 - art. 1 JORF 7 juin 2005 effective December 1, 2005).

For non-customized products, buyers (non-professional individuals) benefit from a cooling-off period of 14 days from delivery of their order to return the product to the seller for exchange or reimbursement without penalty, with the exception of return costs. Terms of payment: the price is due at the time of order.

Payments will be made by credit card, using a secure system based on SSL (Secure Socket Layer) protocol, so that information transmitted is encrypted by software and cannot be read by any third party during transport over the network.

Payments are also accepted by cheque, bank transfer and credit card.

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area.

In the event of damage in transit, a justified protest must be made to the carrier within three days of delivery. If delivery times exceed thirty days from the date of order, the sales contract may be cancelled and the purchaser reimbursed.

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Warranty / Return

All products supplied by the seller are covered by the legal warranty stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned to the seller, who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by post to the company's address within thirty days of delivery.

Liability :
The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for any damage resulting from the use of the Internet network such as loss of processing, intrusion, virus, break in service, or other involuntary problems. Intellectual property All elements of the https://tenue-de-festival.fr site are and remain the exclusive intellectual property of Tenue de festival.

No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of Tenue de festival.

Personal data

In accordance with the law relating to data processing, data files and individual liberties of January 6, 1978, nominative information relating to purchasers may be subject to automated processing. Tenue de festival reserves the right to collect information on buyers, including by using cookies, and, if it wishes, to transmit the information collected to commercial partners.

Purchasers may object to the disclosure of their details by notifying Tenue de festival. Likewise, users have the right to access and rectify any data concerning them, in accordance with the law of January 6, 1978.

Protection of minors

In accordance with article L. 3342-1 of the French Public Health Code, the sale of alcohol to minors under the age of eighteen (18) is prohibited. The member undertakes to be at least 18 years of age when placing an order on the https://tenue-de-festival.fr website.

Archiving / Proof :
Tenue de festival will archive order forms and/or invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code. The computerized registers of https://tenue-de-festival.fr will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Dispute resolution

These online sales conditions are governed by French law.